National Awareness Campaign and Integrated Digital Marketing

Picture of Mockups of the work

Client: National Association of Councils on Developmental Disabilities (NACDD)

Challenge

The National Association of Councils on Developmental Disabilities (NACDD) sought to transform its annual Developmental Disabilities Awareness Month campaign into a unified national movement that would increase public awareness, encourage community participation, amplify authentic voices, and engage partners across all 50 states and six U.S. territories. The campaign needed to educate diverse audiences, strengthen the organization’s national brand, and generate measurable engagement across multiple communications channels.

Approach

As NACDD’s agency of record, 23 East Group developed and executed a fully integrated national communications campaign that combined strategic planning, branding, digital marketing, public relations, social media, email marketing, executive thought leadership, and multimedia storytelling.

 

The campaign was designed in multiple phases, beginning with the development of a unified messaging framework and visual identity that could be adopted by Developmental Disabilities Councils and partner organizations nationwide. To encourage participation and create authentic content, 23 East Group developed a national story collection portal, inviting individuals, families, advocates, and organizations to share their personal experiences through written stories and photographs. Submitted stories were curated into an interactive online gallery that served as a central campaign resource while generating content for social media, websites, newsletters, media outreach, and partner communications.

 

Throughout the campaign, 23 East Group managed national social media channels, coordinated email marketing, developed executive communications, produced multimedia content, and led a comprehensive public relations effort that extended campaign visibility well beyond NACDD’s owned channels.

Results

  • Reached more than 1 million individuals through digital and social media during Developmental Disabilities Awareness Month. 
  • Generated an estimated 12 billion media impressions through television, radio, news coverage, and partner amplification. 
  • Achieved an estimated $40 million in earned media value through coordinated national media outreach. 
  • Collected more than 100 personal stories and 250 photographs through the campaign’s story portal, creating a lasting library of authentic user-generated content. 
  • Successfully engaged Developmental Disabilities Councils, partner organizations, advocates, and communities across all 50 states and six U.S. territories, creating a unified national campaign with consistent messaging and branding.